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Arnold & Porter Named a Top 10 Firm in BTI’s 2024 Client Service A-Team Report

April 11, 2024

BTI Consulting Group (BTI) recognized Arnold & Porter among the top 10 firms in its 2024 Client Service A-Team Report, which highlights client service excellence for the corporate law firm market. Through a data-driven approach, BTI recognizes the law firms delivering the “absolute best client service on a consistent basis.”

“Arnold & Porter is pleased to be named once again as one of the top 10 firms for client service. We are particularly honored to receive this recognition because it is based on the direct feedback of our clients with respect to our skilled lawyers across a range of industries,” said Arnold & Porter Chairman Richard M. Alexander.

In the report, BTI included the firm in the BTI Client Service 30, which is considered an “elite membership” of firms that perform “9 to 15 times better than all others” and “account for less than 5% of all law firms competing for business at larger companies.”

In 2023, BTI recognized Arnold & Porter across several practice areas in the 2024 edition of its BTI Litigation Outlook Report and named five lawyers to its 2023 list of Client Service All-Stars.

As noted, BTI compiles its rankings based on direct feedback from corporate counsel across more than 15 industries. The 2024 Client Service A-Team Report assesses how law firms stack up in client service delivery based on 17 objective ranking factors that “drive the strongest relationships with law firms.”