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Consumer Protection and Advertising

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Arnold & Porter has for decades provided consumer products and services clients with high-quality risk reduction counseling, effective guidance in connection with federal and state regulatory investigations, and vigorous representation in consumer and competitor litigation matters.

Claims that a company makes about its product or service-even unintended claims that consumers perceive-can place the product or service in the sights of activist groups, plaintiffs' lawyers, competitors, or state and federal regulators. Indeed, a single claim can prompt all of these groups. Other interactions with consumers also can run afoul of regulatory issues involving data collection, security, and privacy and can trigger claims relating to spamming, pretexting, telemarketing, and credit and debt collection.

By efficiently integrating multiple practices, jurisdictions, and forums, our full-service Consumer Protection and Advertising practice offers consumer product companies:

  • Close coordination of regulatory and litigation matters with a view toward preventing future issues.
  • Effective engagement of personnel at the Federal Trade Commission (FTC), Food and Drug Administration (FDA), Consumer Product Safety Commission (CPSC), state attorneys general, and other federal and state agencies.
  • Efficient handling of multi-forum matters ranging from government investigations to activist litigation to competitor challenges.
  • Careful consideration of requirements outside the United States.

We recommend subscribing to our Seller Beware Blog that provides insights on developments to this area of the law.

Perspectives

"Diamonds Are a Girl's Best Friend" – But Are They Real?
Seller Beware: Consumer Protection Insights for Industry
Lit Alerts—June 2018, Vol. 2
A Publication of the Litigation Practice Group
Ninth Circuit Limits Monetary Recovery in False Advertising Class Actions
Advisory
New Challenges of Proposition 65 for the Dietary Supplement Industry
Speaker, ACI/Council for Responsible Nutrition Legal, Regulatory and Compliance Forum on Dietary Supplements, New York, NY
Court Limits California Prosecutors' Reach in UCL Cases
Advisory
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