Current Opportunities

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Los Angeles

Calendar Technician Conflicts and Ethics 1 Opening
Los Angeles

Job Number: 1110

Arnold & Porter has an opening for a Calendar Technician in its Los Angeles office.  The primary responsibility of the Calendar Technician is the creation and maintenance of the litigation and corporate calendar database.  A rules-based calendaring program is used to assist with the accuracy of the database. 

Qualifications:

  • Four-year college degree or equivalent experience.
  • A minimum of two (2) years of calendaring experience in a law firm or corporate law department setting is strongly preferred.
  • Excellent written and oral communication skills
  • Experience demonstrating an ability to synthesize information from litigation documents and apply in a calendaring environment will be considered in lieu of law firm calendaring experience.
  • Strong initiative, creativity, and attentiveness to detail.

Submit Application

IP Litigation Legal Assistant Legal Support Services 1 Opening
Los Angeles

Job Number: 1188

The Los Angeles office of Arnold & Porter has an opening for an experienced IP Litigation Legal Assistant.  The IP Litigation Legal Assistant will assist on all aspects of IP litigation matters.   Duties will include: Assisting  attorneys in research and preparation of pleadings as well as daily assignments in relation to supporting active litigation matters and preparing for trial;  Supporting patent litigation, patent appeals and contested proceedings before the Patent Trial and Appeal Board (PTAB) and U.S. International Trade Commission (ITC); Organizing  information through the preparation of summaries, chronologies, reports, spreadsheets, charts, logs, and coding forms for input into databases, graphs and other usable formats.

Requirements include:

  • The ability to prioritize and manage multiple assignments under tight deadlines.
  • Excellent written and oral communication skills.
  • The ability to manage electronic and hard copy documents through litigation technology.
  • Legal and factual cite checking including the ability to shepardize and Blue Book a brief.
  • Thorough understanding of court rules and filing requirements.
  • Knowledge of Lexis-Nexis, Westlaw and internet search engines for research purposes.
  • Knowledge of Pacer and ECF filing procedures.
  • Prepare documents for discovery in response to opposing counsel requests.
  • Work with in-house and outside vendors for electronic litigation support.
  • Strong interpersonal, communication and organizational skills.
  • The ability to work extra hours and travel as needed.

Submit Application

Working ARC Supervisor Secretarial 1 Opening
Los Angeles

Job Number: 1181

The Secretarial Services Department of Arnold & Porter has an opening for a Working ARC Supervisor in the Los Angeles  office. The Working ARC Supervisor is responsible for coordinating coverage and workflow within the ARCs as well as assisting attorneys and other legal personnel with administrative, organizational and clerical work in a team-oriented and collaborative environment.

Responsibilities:

  • Coordinates secretarial/legal resource assistant schedules to ensure necessary coverage in the ARCs.
  • Tracks secretarial/legal resource assistant attendance, leave and overtime requests.
  • Approves timecards for all legal secretaries and legal resource assistants.
  • Monitors and coordinates the workflow in the ARCs on a regular basis.
  • Assists with orientation, integration and training of legal resource assistants.
  • Assists with planning and coordination of secretarial and support staff events.
  • Prepares, edits and proofreads legal papers and correspondence of legal nature such as contracts, agreements, summons, complaints, motions and subpoenas from draft or dictated text.
  • Edits client prebills as directed by the attorneys and processes all client billing in accordance with the Firm’s policies and procedures with assistance from the Accounting Department.
  • Ability to set-up new client matters, complete client label requests and request on-site and off-site client files with assistance from the Firm’s Records and Conflicts & Client Intake Departments.
  • Accurately and efficiently arrange travel for attorneys via the Firm’s Travel Department.
  • Inputs, edits and finalizes attorney time into the Firm’s time entry system.
  • Routes articles to attorneys and other Firm personnel.
  • Manages Outlook calendar and assists in meeting deadlines.
  • Coordinates meetings including: reserving conference rooms, ordering meals, arranging for any IT equipment needed (i.e. laptop, projector, audio/video equipment), sending Outlook meeting requests, etc.
  • Schedules appointments, answers the telephone in a courteous and professional manner, takes messages, updates the attorneys’ contact lists, provides transcription/dictation services, prepares, edits and proofreads routine correspondence, organizes and routes incoming mail and arranges conference calls and/or video conference calls.
  • Enters and processes expenses and invoices through Chrome River.

    • Files correspondence and legal documents electronically and manually.

    • Ensures proper indexing and filing of original legal documents and deposition transcripts.

    • Uses Nuance or other software to convert PDFs to MS Word documents.

Qualifications: 

  • Minimum of two years of prior legal secretarial experience.
  • Experience with coordinating schedules and workflow within a secretarial pool is required.
  • Strong proficiency in Excel, Word, PowerPoint and databases.
  • Minimum of 60 wpm typing.
  • Excellent oral and written communications skills.
  • Detail oriented with dedication to timely follow up.
  • Outstanding organizational and planning skills.
  • Capable of handling many projects simultaneously.
  • Ability to work under pressure with changing deadlines.
  • Self-motivated with ability to work independently or as part of a team.
  • Flexibility for working after hours.

Submit Application

New York

Client Account Specialist Finance & Accounting 2 Openings
New York

Job Number: 1016

The Finance & Accounting Department of Arnold & Porter has two Client Account Specialist (CAS) openings.  These positions can be located in the New York, Tallahassee or Washington, DC office. The CAS is responsible for managing all the billing and collections processes from engagement to collections with tact, diplomacy and effective negotiation skills.  Responsibilities include but are not limited to: ensuring the proper and accurate client account set up, billing and collection arrangements, and inventory management for assigned client portfolios; establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff and clients to ensure compliance with both attorney and client specifications; verifying rates with the rate analyst; reviewing and implementing the outside counsel guidelines; monitoring fee caps, tier discounts and matter budgets; setting up and monitoring alerts; managing the prebill to final bill process; collaborating with the eBilling Coordinators for setting up new clients for eBilling; submitting invoices electronically, taking accountability for successful submissions and troubleshooting issues; providing rate analysis upon request and recommending solutions based on billing trends relating to realization.

Qualifications: 

  • Bachelor’s degree in Accounting, Finance or Business discipline preferred.  Equivalent experience considered.
  • Prior specialized billing, collection and/or account management experience in a legal or professional services industry a plus.
  • Strong proficiency in Excel.
  • Ability to multi-task.
  • Strong oral and written communication skills.
  • Ability to prepare accurate, highly detailed work product.
  • Talent for delivering client service through teamwork.
  • Ability to exchange information and to present ideas, report facts and other information clearly and concisely.
  • Strong organizational skills and ability to manage large amounts of data.
  • Ability to manage time, prioritize workload effectively, and work independently.
  • Reliability, dependability, and strong motivation to respond to requests quickly. 
  • Ability to work additional hours as needed.   

Submit Application

Legal Resource Assistant Secretarial
New York

Job Number: 1091

Arnold & Porter has Legal Resource Assistant openings in the New York office.  The Legal Resource Assistants will assist attorneys and other legal personnel with administrative, organizational and research work in a team-oriented and collaborative environment. 

Responsibilities include the following:  Preparing, editing, and proofreading legal documents; assisting with trial preparation including organizing trial exhibits, notebooks, charts, graphs, and other visual aids; managing calendars and schedules by coordinating meetings, conference calls, and appointments; entering and processing expenses and invoices; coordinating and scheduling attorney travel; maintaining an awareness of attorneys' caseloads and statuses; establishing and maintaining attorneys' files; working with Excel and PowerPoint for a variety of assignments; and performing other duties as assigned.

Applicants should submit their resume and cover letter.

Qualifications

  • A minimum of a high school diploma, with a bachelors or two-year degree preferred.
  • Excellent organizational and communications skills, both oral and written.
  • Strong skills in MSWord, Excel and PowerPoint, Outlook, various databases and Internet research skills.
  • Ability to handle a variety of tasks simultaneously.
  • Ability to prioritize and manage time appropriately.
  • A proficiency with standard office procedures working in a team/collaborative environment.
  • Flexibility to work additional hours, as necessary.

Submit Application

Manager of Diversity & Inclusion Talent Development 1 Opening
New York

Job Number: 1177

The Talent Department of Arnold & Porter has an opening for a Manager of Diversity & Inclusion in the Washington, DC or New York office. The Manager of Diversity & Inclusion will have a Firm-wide presence, working closely with the Director of Diversity & Inclusion, the Diversity & Inclusion Committee, Talent Development, Human Resources, other attorney committees and senior administrative managers to ensure effective implementation of the Firm's diversity and inclusion objectives and strategies including talent acquisition, learning development, retention and engagement.

The Manager is responsible for working with the Diversity & Inclusion Director, Talent Development Department  and Human Resources Department to implement initiatives and projects designed to attract, develop and retain top talent from diverse backgrounds, experiences and perspectives.  The Manger embraces the work of diversity and inclusion and recognizes its value as an organizational practice.  The Manager works with the Diversity & Inclusion Director and Specialist, Talent Development and Human Resources to implement training curriculum, conferences, programs, events, target organizations, and set priorities for relationships resulting in maximum business benefits.

Qualifications:

  • A bachelor’s degree required. Master’s or JD degree preferred.
  • A minimum of five (5) years of managerial experience with a minimum of two (2) years of experience in a law firm, professional services or corporate environment.
  •  A minimum of two (2) years of experience in a diversity and inclusion role within a law firm, professional services or corporate environment.
  • Experience in developing and implementing innovative D&I strategies. 
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access), viDesktop, and HTML are preferred.
  • Demonstrated knowledge and understanding of the diversity and inclusion industry.
  • Highly developed project management skills.
  • Ability to multitask and prioritize projects.
  • Experience with event planning.
  • Exceptional judgment, flexibility and professionalism and ability to lead effectively while being a team player.
  • Professional presence, strong interpersonal, management and problem solving skills. 
  • Excellent oral and written communication skills.
  • Strong organizational and presentation skills, initiative and attention to detail.

Submit Application

Practice Management Coordinator Marketing
New York

Job Number: 1154

The Practice Management Department of Arnold & Porter has an opening for a Practice Management Coordinator in the New York or DC office supporting the Transactional Practice Groups. The Coordinator is responsible for providing a combination of technical, analytical and administrative support to the Practice Management Team and the Chief Talent Officer.

Responsibilities include, but are not limited to:

  • Supporting the Practice Management Team in assisting Firm and Practice Group Leadership in business planning and analysis, report preparations, meetings and communications and implementation of practice and Firm initiatives.
  • Centralizing the Practice Management internal communications, including developing substantive internal team meeting agendas and executing PM-specific events.
  • Managing Practice Management shared document workspace, including reporting, budgets and expenses, ad hoc projects, etc. 
  • Assisting in the coordination of practice group meetings and presentations.
  • Providing periodic support and data to Business Development.
  • Identifying and coordinating training opportunities for the PM Team on internal and external tools, processes and technology.
  • Assisting with modification and roll-out of Practice Management-specific tools, including online reporting and matter management applications.
  • Partnering with peer departments (Business Development, Talent Development, Finance & Accounting, Marketing, etc.) and coordinating on behalf of PM.
  • Acting as a first point of contact to the Practice Management team, which includes monitoring the team inbox and responding to and relaying requests as appropriate.
  • Managing special projects, both internally and with peer departments, as requested. 
  • Performing a variety of administrative tasks and providing general support as assigned.
  • Reviewing and analyzing data, including issue-spotting and confirming report accuracy.
  • Assisting with ad hoc projects concerning practice group performance at the request of the Firm and Practice Leadership and Practice Managers.

Qualifications:

  • Bachelor’s degree required preferably in Business, Economics, Finance, or Accounting.
  • Minimum of two years of experience in a law firm, professional services or corporate environment (Practice Management, Business Development, Talent Development, Financial Services, or Accounting experience a plus).
  • High proficiency in Microsoft Office (Word, Excel, PowerPoint) required.
  • Demonstrates strategic focus and self-motivation.
  • Ability to work independently as well as on a team and has the ability to collaborate effectively across administrative departments and practice areas in all offices.
  • Ability to build relationships and gain the trust of the attorneys and other administrative staff members.
  • Ability to clearly and effectively communicate, in oral and written form, with people at all levels within the Firm.
  • Must possess financial, analytical and project management skills.
  • Exhibit superior attention to detail and pride in high quality deliverables.
  • Must possess good judgment and decision making skills.
  • Must have the ability to multi-task and prioritize in a fast-paced environment.
  • Strong interpersonal skills, service mentality and sensitivity to confidential information.

Submit Application

Practice Management Specialist Marketing 1 Opening
New York

Job Number: 1165

The Practice Management Department of Arnold & Porter has an opening for a Practice Management Specialist in the NY office. The Practice Management Analyst is responsible assisting the Practice Chairs in managing the business operations for the Real Estate Practice by providing seamless quality service to lawyers and timekeeping staff, creating a cohesive team across all offices and allowing Practice Chairs to focus on leading the Practice, practicing law and developing business.

Responsibilities include but are not limited to:

  • Manage practice group resources by monitoring workflow, tracking availability and vacations, and working with Staffing Partners on associate assignments.
  • Develop substantive agendas and presentations for practice group meetings and prepare other practice group communications with Practice Group Leaders.
  • Identify and address operational issues to support attorney efficiency.
  • Analyze practice group’s financial data regularly and provide ad hoc reports as necessary; prepare monthly financial reports and presentations for practice group meetings; monitor practice group  timekeeping and inventory reports, following up with attorneys as needed and reporting to Practice Group Leaders; and facilitate discussions to align client/matter staffing with pricing solutions in collaboration with the Finance Department.
  • Work with Business Development to identify appropriate resources at all attorney levels for new business initiatives.
  • Coordinate with billing partners and the Pricing Team to track matters against budgets, identify issues and ensure efficient matter management.
  • Collaborate with Talent Development on all initiatives related to associate development and retention, including mentoring, evaluations, reviews, promotions and practice-specific associate training.
  • Identify gaps in attorney resources and prepare needs analyses to support practice group recruiting efforts.
  • Act as a confidante for attorneys.

Qualifications:

  • Bachelor‘s degree. Master’s degree or J.D. a plus.
  • Relevant Law Firm or professional services, operations and management experience.
  • High proficiency in Microsoft Office (Word, Excel, PowerPoint) required.
  • Must possess financial, analytical and project management skills.
  • Demonstrates strategic focus, self-motivation, and a drive to action.
  • Comfortable working independently as well on a team and has the ability to collaborate effectively across offices and practice areas.
  • Ability to build relationships and gain the trust of the attorneys.
  • Ability to clearly and effectively communicate, in oral and written form, with people at all levels within the Firm.
  • Exhibit significant attention to detail and produce high quality deliverables.
  • Must possess financial, analytical and project management skills.
  • Must possess good judgment and decision making skills.
  • Must have the ability to multi-task and prioritize in a fast-paced environment.
  • Strong interpersonal skills.

Submit Application

Project Legal Assistant Legal Support Services 1 Opening
New York

Job Number: 1096

The New York office of Arnold & Porter has an opening for a Project Legal Assistant.  Applicants should submit their resume, cover letter, school transcript and a short writing sample.  

Project Legal Assistants assist our legal staff in preparing for depositions, due diligence investigations, pre and post-closing transactional work, document productions, and hearings and trials. Under the appropriate supervision and reporting to the Legal Assistant Manager, the qualified candidate will effectively support attorneys and senior legal assistants on a wide range of legal tasks from case inception through case closure.

Essential responsibilities include but are not limited to:

  • Assists with assembly of exhibits and appendices for court papers, depositions, and trials.
  • Organizes paper and electronic documents for use in depositions or trials.
  • Maintains, indexes and organizes case files and workrooms.
  • Indexes and organizes files for off-site storage.
  • Assists with document collection, review and production.
  • Prepares for and attends depositions, hearings, trials and arbitrations as directed.
  • Files and obtains documents at various courts and agencies.
  • Utilizes legal research software.
  • Supports attorneys and legal assistants in transactional closings.
  • Schedules lien searches and filings.
  • Prepares closing sets.
  • Files and obtains documents at various courts and agencies.
  • Organizes and schedules diligence materials.
  • Updates minute books and summaries of officers and directors.
  • Prepares audit letter responses.
  • Conducts research using various resources including databases and the internet.
  • Assists with department projects as needed and performs other work-related duties as assigned.

Qualifications:







  • A minimum of a high school diploma, with a bachelor’s degree strongly preferred.
  • Excellent academic record.
  • Superior organizational skills with the ability to prioritize and manage a large workload efficiently and effectively.
  • Highly detail-oriented, including the ability to assess and respond to underlying detail issues and implications.
  • Excellent written and oral communication skills.
  • Exceptional interpersonal skills, a commitment to professionalism, integrity, and collegiality.
  • Proven ability to multi-task and set priorities while meeting deadlines in a fast-paced environment.
  • Exceptional problem solving skills, critical thinking abilities and the ability to work well under pressure.
  • Flexibility to work overtime as necessary, including nights and weekends and travel, as necessary.

Submit Application

Real Estate Project Supervisor Legal Support Services 1 Opening
New York

Job Number: 1151

The New York office of Arnold & Porter has an opening for a Real Estate Project Supervisor.  The Supervisor will work closely with the Legal Assistant Manager and the Department’s assigning partners in the hiring, development and training of a skilled paralegal staff in his/her designated practice group.  The Supervisor also will be responsible for deal assignments, the daily deal flow and ensuring that best practices are maintained.

Additionally, the Supervisor will maintain a billable hours requirement and provide specialized paralegal support to the Real Estate team and assist in the execution of commercial real estate closing and post-closing procedures.  Responsibilities include: providing transactional assistance to the Department’s attorneys including many aspects of commercial real estate due diligence, the preparation of loan documents, assignment documents, ancillary affidavits and schedules and transfer documents; organization and maintenance of deal files, checklists and closing binders; and follow up on and organization of post-closing items including recorded documents and post-closing requirements.

Requirements include:

  • BA/BS degree with strong academic record.
  • Minimum of seven years of commercial real estate paralegal experience at a law firm; supervisory experience a plus.
  • Registered as a NY State Notary, or eligibility to become a Notary.
  • Proven ability to research, analyze and synthesize large amounts of data.
  • Exceptional interpersonal skills, a commitment to professionalism, integrity and collegiality.
  • Highly detail-oriented, including ability to assess and respond to underlying detail issues and implications.
  • The ability to prioritize and manage multiple assignments under tight deadlines.
  • Excellent written and oral communication skills.
  • Strong interpersonal and organizational skills.
  • Flexibility to work overtime as necessary, including nights and weekends.

Submit Application

Senior Real Estate Legal Assistant Legal Support Services 1 Opening
New York

Job Number: 1171

The New York office of Arnold & Porter has a Senior Legal Assistant opening specializing in Commercial Real Estate.    The Senior Legal Assistant will  prepare, update, finalize and oversee the execution of loan documents, maintain closing checklists; review title and survey reports; coordinate, review, abstract and perform minor review/drafting of various real estate documents; draft and arrange for the filing of UCC financing statements; prepare closing binders and deal distributions; and assist with department projects as needed and perform other work-related duties as assigned.

Applicants should submit their resume, cover letter, school transcript and a short writing sample.

Qualifications:

  • BA/BS degree with strong academic record; equivalent experience considered.
  • Minimum of five years of law firm experience as a commercial real estate legal assistant.
  • Registered as a NY State Notary, or eligibility to become a Notary preferred.
  • Proven ability to research, analyze and synthesize large amounts of data.
  • Proven ability to review commercial title and survey reports.
  • Exceptional interpersonal skills, a commitment to professionalism, integrity and collegiality.
  • Highly detail-oriented, including ability to assess and respond to underlying detail issues and implications.
  • Flexibility to work overtime as necessary, including nights and weekends.

Submit Application

Service Desk Analyst Information Technology 1 Opening
New York

Job Number: 1191

The Information Technology Department of Arnold & Porter has an opening for an Service Desk Analyst in the New York office. The Service Desk Analyst is responsible for providing exceptional customer service and support to the Firm and clients of the Firm.  Responsibilities include: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations; exhibiting ownership and timely resolution of all incident tickets and change orders; interacting directly with other IT groups to determine the proper remediation for an issue; setting-up and quality assurance testing of new hardware and software for existing and new end-users in the Firm and other duties as assigned.  The hours for this position are 11:00am to 7:00pm Monday through Friday.
 
QUALIFICATIONS:
 
Minimum of four years of experience in end-user support.
Two-year college degree preferred.  Equivalent experience will be considered.
Strong communication and interpersonal skills.
Experience implementing, maintaining and supporting Windows operating systems and Microsoft Office applications.
Technical experience configuring and supporting workstations, laptops, printers, and related equipment.
Flexibility to work additional shifts as needed.

 

Submit Application

Special Events Manager Marketing 1 Opening
New York

Job Number: 1170

The Marketing Department of Arnold & Porter has an opening for a Special Events Manager in the New York office.  The Special Events Manager is responsible for the coordination and execution of all firm seminars, receptions, closing dinners and other social and substantive business development events.  The Manager works with attorneys, the business development team and other firm personnel to budget and plan each event, and is responsible for running and staffing events using department and firm resources.  The Special Events Manager also works with venues outside the firm, planning and coordinating events such as seminars, client dinners, parties and outings. The Manager provides professional leadership and project management and oversight in the planning, development, and coordination of business development activity focused on both internal and external client seminars, meetings, programs, trade shows, and events of key significance. In addition, the Manager should be familiar enough with key industry conferences and seminars in order to provide advice and counsel to firm attorneys looking to participate in same as they relate to the overall strategy and business goals of the firm.

QUALIFICATIONS:

  • Minimum of ten years of event marketing management with increasingly responsible positions.
  • Bachelor’s degree (degree in Marketing, Business, Communications, Events Management or Hospitality required).
  • Knowledge of events management.
  • Ability to work well under the pressure of deadlines.
  • Proficient in a range of computer software applications, including graphic/design programs, such as Adobe, databases, MS-Word, MS-Excel, and MS-PowerPoint.
  • Strong project management skills, including independent judgment and decision-making.
  • Attention to detail is paramount.
  • Proficiency in handling several time-sensitive projects simultaneously.
  • Ability to gain buy-in and to build strong relationships within the firm through quality work and thought leadership.
  • Action-oriented, intellectually sharp, capable and agile.
  • Builds rapport well and is a good listener.
  • Ability to handle challenging situations.
  • Ability to multi-task and manage multiple competing deadlines whilst maintaining calm.
  • Strong leadership, coaching, mentoring and supervisory skills.
  • Ability to work early mornings, evenings and weekends as necessary.
  • Experience at working both independently and in a team environment.
  • Willing and able to travel in support of events as needed.
  • Strong client service orientation.
  • Strong oral and written communication skills.

Submit Application

Tallahassee Operations Center

Accounts Payable Assistant Finance & Accounting 1 Opening
Tallahassee Operations Center

Job Number: 1166

The Finance & Accounting Department of Arnold & Porter has an Accounts Payable (AP) Assistant opening in the Tallahassee Operations Center.  The AP  Assistant is responsible for accurately and timely processing approved vendor invoices, assisting in monitoring timely processing of employee reimbursements  and authorized Firm expenses using the Firm’s Chrome River tracking software, and accurately entering vendor records.  In order to maintain accuracy and timeliness, the AP Assistant will need to ensure that Firm policies and protocols are followed and have effective communication to resolve any discrepancy as a result of submitted information that is incomplete or inaccurate. The AP Assistant will respond to and investigate inquiries from internal clients and vendors regarding past due invoices. 

Qualifications: 

  • Bachelor’s degree in Accounting preferred.  Equivalent experience considered.
  • A minimum of one year of office/accounting experience.
  • Strong proficiency in Excel, Word, Outlook and automated accounting systems.
  • Ability to multi-task.
  • Strong oral and written communication skills.
  • Ability to handle a number of responsibilities simultaneously with a sense of urgency
  • Ability to work additional hours as needed.

Submit Application

Client Account Specialist Finance & Accounting 2 Openings
Tallahassee Operations Center

Job Number: 1018

The Finance & Accounting Department of Arnold & Porter has two Client Account Specialist (CAS) openings.  These positions can be located in the New York, Tallahassee or Washington, DC office. The CAS is responsible for managing all the billing and collections processes from engagement to collections with tact, diplomacy and effective negotiation skills.  Responsibilities include but are not limited to: ensuring the proper and accurate client account set up, billing and collection arrangements, and inventory management for assigned client portfolios; establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff and clients to ensure compliance with both attorney and client specifications; verifying rates with the rate analyst; reviewing and implementing the outside counsel guidelines; monitoring fee caps, tier discounts and matter budgets; setting up and monitoring alerts; managing the prebill to final bill process; collaborating with the eBilling Coordinators for setting up new clients for eBilling; submitting invoices electronically, taking accountability for successful submissions and troubleshooting issues; providing rate analysis upon request and recommending solutions based on billing trends relating to realization.

Qualifications: 

  • Bachelor’s degree in Accounting, Finance or Business discipline preferred.  Equivalent experience considered.
  • Prior specialized billing, collection and/or account management experience in a legal or professional services industry a plus.
  • Strong proficiency in Excel.
  • Ability to multi-task.
  • Strong oral and written communication skills.
  • Ability to prepare accurate, highly detailed work product.
  • Talent for delivering client service through teamwork.
  • Ability to exchange information and to present ideas, report facts and other information clearly and concisely.
  • Strong organizational skills and ability to manage large amounts of data.
  • Ability to manage time, prioritize workload effectively, and work independently.
  • Reliability, dependability, and strong motivation to respond to requests quickly. 
  • Ability to work additional hours as needed.   

Submit Application

Desktop Engineer Information Technology 1 Opening
Tallahassee Operations Center

Job Number: 1164

The Information Technology Department of Arnold & Porter has an opening for a Desktop Engineer in either the Tallahassee or Washington, DC office. The Engineer is responsible for all aspects of the user computing environment.  As part of the desktop engineering team, this engineer is responsible for building, delivery, and maintenance of stable, high performing, and secure desktop images that provide excellent user experiences.  This engineer also is responsible for the support of all Firm’s desktop applications, integrations, and the efficient delivery and updates of these applications.  This position will report to the Director of Enterprise Applications. 

Responsibilities include but are not limited to:

  • Continuously improves user desktop experiences through OS and application optimizations, automation, and streamlined processes.
  • Evaluates, deploys, and supports all Firm desktop applications.
  • Develops seamless integrations among desktop applications.
  • Performs routine software updates to enhance functionalities and security.
  • Troubleshoots and resolves escalated desktop application and OS issues.
  • Builds hardware agnostic image for desktop and laptop computers.
  • Creates custom group policies and PowerShell scripts for workstations.
  • Manages application package creations, and deliveries through SCCM.
  • Maintains workstation security using various technologies such as endpoint protection software, data encryptions, application whitelisting, and others.
  • Evaluates and recommends desktop, laptop hardware and peripherals.
  • Performs desktop rollouts and data migrations using OSD task sequences and USMT.
  • Creates documentation on system designs, procedures, and processes.

QUALIFICATIONS:

  • Bachelor’s degree in Computer Science or related disciplines. Equivalent experience will be considered.
  • Minimum of seven years of experience in desktop engineering, application support, and supporting operating systems in a Microsoft Windows enterprise environment.
  • Minimum of five years of experience in customer support experience supporting a diverse customer base including C-level executives.
  • Microsoft certifications highly preferred.
  • Expert knowledge in customizing Windows 7, Windows 10, and image creation.
  • In-depth knowledge of Active Directory, Group Policy Objects, and PowerShell .
  • Advanced knowledge with user profile, folder redirection, and Windows registry.
  • Expert knowledge of  Microsoft Office application customizations, and add-ins.
  • Experience with SCCM, packaging and application deployment in multiple offices.
  • In-depth knowledge working with browsers (IE, Chrome, Firefox) customizations, security settings, policies, and plug-in.
  • Experience in legal specific applications a plus – FileSite, Workshare, Payne Form Assistant, Numbering, IntApp, IPro, Litigation Support Software, and others.
  • Working experience in large scale deployment using technologies including, SCCM task sequences, OSD, USMT, MDT, WDS,App-V and others.
  • Extensive knowledge in information security including, Sophos/CM endpoint protections, Bitlocker, MBAM, Bit9, Zscaler, Windows security policies, digital certificates, file permission, AD security or other similar products.
  • Familiarity with VMWare, virtual machines, and Citrix XenApp, and XenDesktop.
  • Knowledge of general application architectures and SQL a plus.
  • Solid understanding of networking concepts including, TCP/IP, DNS, firewalls, VPN, load balancing, DHCP, VPN, and PXI Boot.
  • Proven strong analytical and troubleshooting skills.
  • Strong customer service skills and customer driven minded.
  • Detail oriented and have sense of urgency.
  • Highly motivated self-starter with ability to work effectively, and independently with minimal supervision.
  • Innovative and creative thinker.
  • Ability to communicate clearly, and concisely, both verbally and in writing.
  • Possess strong sense of achievement and willingness to contribute to a dynamic team environment.
  • Ability to work after-hours or weekends as needed.
  • Ability to effectively present information, and work with users at all levels in the Firm.
  • Ability to work additional hours as needed.

Submit Application

Lead Cash Application Accountant Finance & Accounting 1 Opening
Tallahassee Operations Center

Job Number: 1179

The Finance & Accounting Department of Arnold & Porter has an opening for a Lead Cash Application Accountant in the Tallahassee office. The Lead Cash Application Accountant will assist and support the Treasury Controller in administering the Accounts Receivable function, including cash receipt entry, adjustments, research and reporting. 

Qualifications:

  • Bachelor’s degree in Accounting, Finance or Business discipline preferred or equivalent experience.
  • Minimum three years dedicated specialized cash receipts experience.
  • Experience with CMS accounting system is a plus.
  • Law Firm or professional services background preferred.
  • High level of business acumen and ability to multi-task.
  • Strong oral and written communication skills.
  • Ability to assess pertinent information, anticipate issues and outcomes, and make effective decisions.
  • Ability to prepare accurate, highly detailed work product.
  • Strong organizational skills and ability to manage large amounts of data.
  • Reliability, dependability, and strong motivation to respond to requests quickly.
  • Strong customer service orientation.

Submit Application

Lead Network Engineer Information Technology 1 Opening
Tallahassee Operations Center

Job Number: 1183

The Information Technology Department of Arnold & Porter has an opening for a Lead Network Engineer in either the Tallahassee or Washington, DC office. The Lead Network Engineer provides technical and thought leadership, network design, administration and support in the engineering, design and operations of voice, collaboration, data and wireless communications solutions for implementation of the Firm’s network.  The candidate should have a strong technical background in routing protocols, network design and architecture, Cisco hardware and software implementation, as well as expertise with Cisco Unified Communications Manager (CUCM). The role of network lead will be expected to produce network implementation and migration plans. Must be able to design, test and support network components in various stages of deployment. The position requires the candidate to be able to produce and review technical documentation.

QUALIFICATIONS: 

  • College degree preferred; equivalent experience will be considered.
  • A minimum of seven years of experience in providing networking support in a Global Cisco network and voice environment.
  • Previous employment in legal information technology is desired, but not required. li>CCNA and/or CCNP certification, as well as demonstrated experience with VPN, QoS, BGP, EIGRP and TCP/IP concepts in general. CCIE is an added plus but not required.
  • Demonstrated knowledge and experience configuring and supporting a Cisco CUCM environment that uses SIP, UCCX, CUAC and Presence.
  • Experience with MPLS mesh and Cisco ASA firewalls is preferred. Experience with Palo Alto firewalls is a plus.
  • Experience with Nexus IOS, CAT 4500 series and 9000 Series switching.
  • Ability to work in a high energy, fast paced and ever changing environment.
  • Ability to multitask.
  • Ability to communicate effectively in English.
  • Ability to communicate complex technical information to a non-technical audience.
  • Effectively oral and written communication.
  • Ability to identify the appropriate method of communication.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to identify practical solutions to complex problems which may require the introduction of new technology, refinements to existing technology solutions or manual processes.
  • Strong problem solving skills required.
  • Ability to analyze technical problems to insure proper resolution.
  • Must be able to manage multiple demands simultaneously by addressing priorities to insure all deadlines are met.

Submit Application

Manager of Application Development 1 Opening
Washington, DC Tallahassee Operations Center

Job Number: 926

The Information Technology Department of Arnold & Porter has an opening for a Manager of Application Development in either the Tallahassee or Washington, DC office. The Manager will lead a team of application developers and business analysts in a high-pace environment.  This role is responsible for the design, development, testing, implementation, and support of in-house custom applications that align with the needs of the various business units of the Firm. The Manager develops and implements policies and procedures to ensure that solutions are delivered with a high degree of quality and in a timely manner via a consistent approach.

RESPONSIBILITIES

  • Manage a team of application developers responsible for designing, developing, testing, documentation, delivery, and support of in-house developed applications that include, but not limited to, Intranet, Extranet, web applications, SharePoint applications, and mobile applications.
  • Manage a team of business analysts who work closely with the departmental heads and end users to gather requirements, workflows; and accurately define functional and technical requirements of the users for their application needs.
  • Responsible for development, maintenance and enforcement of coding standards and conventions, change and source control, best practices, technical documentation, and deployment methods.
  • Responsible for establishing and managing compliance of a structured software development life cycle methodology (SDLC) tailored to the firm’s needs.
  • Review and assess existing application effectiveness and efficiency, and embrace continuous improvement of applications.
  • Collaborate and coordinate with business units and other IT team managers for scheduling new deployments, upgrades and patches to ensure proper communication and least disruptive to the business.
  • Establish and maintain a code review practice of technical designs and development code to ensure quality releases into production.
  • Develop relationships with vendors and manage contract and consulting development resources when required.
  • Conduct research on emerging technologies to ensure that the most effective development applications tools and methodologies are adopted.
  • Implement, champion, and ensure compliance with project management and solution delivery processes which produce on-budget, on-schedule, and to quality expectations.
  • Provide leadership and mentoring to staff including development of training, development plans and performance management.
  • Performs other duties as needed or assigned.

QUALIFICATIONS

  • Minimum of five years of supervisory experience of application development team.
  • Minimum of ten years of experience in application design and coding as a software developer/Architect.
  • Minimum of three years of experience in project and program management.
  • Four-year college or advanced degree preferred in Information Technology or related disciplines, comparable experience considered.
  • Hand-on experience in SharePoint development, Windows programming, web development, and mobile application development a plus.
  • Experience in .Net Programming, C#, Web Forms, MVC, Java, JQuery, Json, JavaScript, HTML5, Bootstraps, Web API, Visual Studio, TFS, Knock-out, Angular JS, Object-C, Android SDK.
  • Demonstrated experience with SDLC (Agile methodology).
  • Familiarity with various software packages used by law firms, including FileSite, IntApp Open, Microsoft SharePoint, and accounting systems such as Elite and Aderant; HRIS systems such as Ultipro and Epicor.
  • Familiarity with business analysis and user case analysis.
  • Knowledge with Microsoft SQL related technologies - SSIS, SSRS, Stored Procedures, T-SQL, Master Data, Data warehousing, BI.
  • Solid understanding of IP networking, IT infrastructure, Active Directory, Information Security, IIS.
  • Detail oriented and have sense of urgency.
  • Must have in-depth abilities in leading software development and solution delivery.
  • Possess project management skills, PMP certification a plus.
  • Innovative and creative thinker.
  • Excellent communication skills a must.
  • Demonstrated team leadership skills, great team player, ability to set goals and motivate the team to meet them.
  • Ability to work after-hours or weekends on occasions as needed.
  • Ability to effectively present information, and work with users at all levels in the Firm.

Submit Application

Service Desk Analyst Information Technology 1 Opening
Tallahassee Operations Center

Job Number: 1104

The Information Technology Department of Arnold & Porter has an opening for a Service Desk Analyst in the Tallahassee Operations Center. The Service Desk Analyst is responsible for providing exceptional customer service and support to the Firm and clients of the Firm.  Responsibilities include: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations; exhibiting ownership and timely resolution of all incident tickets and change orders; interacting directly with other IT groups to determine the proper remediation for an issue; setting-up and quality assurance testing of new hardware and software for existing and new end-users in the Firm and other duties as assigned.  The hours for this position are 8:30am to 5:30pm Monday through Friday. This position may travel to assist other offices including the West Palm Beach office.

QUALIFICATIONS:

  • Minimum of four years of experience in end-user support.
  • Two-year college degree preferred.  Equivalent experience will be considered.
  • Strong communication and interpersonal skills.
  • Experience implementing, maintaining and supporting Windows operating systems and Microsoft Office applications.
  • Technical experience configuring and supporting workstations, laptops, printers, and related equipment.
  • Flexibility to work additional shifts as needed and travel.

Submit Application

Washington, DC

Benefits Assistant Human Resources 1 Opening
Washington, DC

Job Number: 1167

The Human Resources Department of Arnold & Porter has an opening for a Benefits Assistant in the Washington, DC office. The Benefits Assistant is responsible for assisting in the day-to-day administration of all benefit programs at the Firm.  Responsibilities include but are not limited to:  assisting with the new hire and departure process; scheduling meetings; maintaining formal documents of our benefit plans; mailing required notices to plan participants’ home addresses; processing invoices; responding to employee inquiries; handling a variety of routine data entry into the HR system; maintaining all employee/partner benefits and retirement program files (beneficiary/distribution forms, etc.); gathering information for auditors; overseeing and updating the Benefits Intranet pages and assisting the Director of Benefits and benefits staff with administrative/clerical support as needed.

Qualifications:
  • A minimum of one year of office experience and/or experience working with databases.
  • Proficiency with Microsoft Word, Excel, PowerPoint and Outlook 2007.  SharePoint experience is a plus.
  • Minimum of 45 wpm typing.
  • Ability to multitask, prioritize and meet deadlines while maintaining attention to detail and quality work product.
  • Strong organizational and communication (oral and written) skills in a fast-paced environment.
  • Ability to demonstrate a high degree of trustworthiness in handling confidential and sensitive information
  • Flexibility to work additional hours, as necessary.

Submit Application

Bilingual Project Legal Assistant Legal Support Services 1 Opening
Washington, DC

Job Number: 1187

The Washington, DC office of Arnold & Porter has an opening for a Bilingual Project Legal Assistant.  Applicants should submit their resume, cover letter, school transcript and a short writing sample.    
 
Bilingual Project Legal Assistants assist our legal staff in preparing for depositions, due diligence investigations, pre and post-closing transactional work, document productions, and hearings and trials in English and Spanish. Under the appropriate supervision and reporting to the Legal Assistant Manager, the qualified candidate will effectively support attorneys and senior legal assistants on a wide range of legal tasks from case inception through case closure.
 
Essential responsibilities include but are not limited to:

  • Assists with assembly of exhibits and appendices for court papers, depositions, and trials.
  • Organizes paper and electronic documents for use in depositions or trials.
  • Maintains, indexes and organizes case files and workrooms.
  • Indexes and organizes files for off-site storage.
  • Assists with document collection, review and production.
  • Prepares for and attends depositions, hearings, trials and arbitrations as directed.
  • Files and obtains documents at various courts and agencies.
  • Utilizes legal research software.
  • Supports attorneys and legal assistants in transactional closings.
  • Schedules lien searches and filings.
  • Prepares closing sets.
  • Files and obtains documents at various courts and agencies.
  • Organizes and schedules diligence materials.
  • Updates minute books and summaries of officers and directors.
  • Prepares audit letter responses.
  • Conducts research using various resources including databases and the internet.
  • Assists with department projects as needed and performs other work-related duties as assigned.

QUALIFICATIONS:

  • Ability to speak, read and write English and Spanish fluently.
  • A minimum of a high school diploma, with a bachelor’s degree strongly preferred.
  • Excellent academic record.
  • Superior organizational skills with the ability to prioritize and manage a large workload efficiently and effectively.
  • Highly detail-oriented, including the ability to assess and respond to underlying detail issues and implications.
  • Excellent written and oral communication skills.
  • Exceptional interpersonal skills, a commitment to professionalism, integrity, and collegiality.
  • Proven ability to multi-task and set priorities while meeting deadlines in a fast-paced environment.
  • Exceptional problem solving skills, critical thinking abilities and the ability to work well under pressure.
  • Flexibility to work overtime as necessary, including nights and weekends and travel, as necessary.

Submit Application

Client Account Specialist Finance & Accounting 2 Openings
Washington, DC

Job Number: 1017

The Finance & Accounting Department of Arnold & Porter has two Client Account Specialist (CAS) openings.  These positions can be located in the New York, Tallahassee or Washington, DC office. The CAS is responsible for managing all the billing and collections processes from engagement to collections with tact, diplomacy and effective negotiation skills.  Responsibilities include but are not limited to: ensuring the proper and accurate client account set up, billing and collection arrangements, and inventory management for assigned client portfolios; establishing, fostering, and maintaining professional and collaborative relationships with attorneys, staff and clients to ensure compliance with both attorney and client specifications; verifying rates with the rate analyst; reviewing and implementing the outside counsel guidelines; monitoring fee caps, tier discounts and matter budgets; setting up and monitoring alerts; managing the prebill to final bill process; collaborating with the eBilling Coordinators for setting up new clients for eBilling; submitting invoices electronically, taking accountability for successful submissions and troubleshooting issues; providing rate analysis upon request and recommending solutions based on billing trends relating to realization.

Qualifications: 

  • Bachelor’s degree in Accounting, Finance or Business discipline preferred.  Equivalent experience considered.
  • Prior specialized billing, collection and/or account management experience in a legal or professional services industry a plus.
  • Strong proficiency in Excel.
  • Ability to multi-task.
  • Strong oral and written communication skills.
  • Ability to prepare accurate, highly detailed work product.
  • Talent for delivering client service through teamwork.
  • Ability to exchange information and to present ideas, report facts and other information clearly and concisely.
  • Strong organizational skills and ability to manage large amounts of data.
  • Ability to manage time, prioritize workload effectively, and work independently.
  • Reliability, dependability, and strong motivation to respond to requests quickly. 
  • Ability to work additional hours as needed.

Submit Application

CRM Application Manager Marketing 1 Opening
Washington, DC

Job Number: 1169

The Marketing Department of Arnold & Porter has an opening for a CRM Application Manager in the Washington, DC office.  The CRM Application Manager is responsible for collecting and maintaining client information in support of firm-wide marketing and client development efforts.

RESPONSIBILITES INCLUDE BUT ARE NOT LIMITED TO:

  • Oversee CRM data quality efforts by monitoring and processing contact updates, returned mail, email bounce backs, and contact subscription preferences.
  • Manage contact subscription preferences and ensure compliance with data protection laws across the world, including CAN-SPAM, CASL, and GDPR.
  • Support Communications, Business Development and Events teams in the creation, testing and distribution of client communications.
  • Prepare and maintain CRM mailing lists for marketing campaigns.
  • Track performance, metrics, and statistics related to email marketing campaigns using tools such as Google Analytics and Siteimprove.
  • Partner with the CRM administrator (Director of Business Intelligence and International Development) with software evaluations, implementations, and upgrades.
  • Assist the CRM administrator with the development of documentation and execution of training programs.
  • Perform advanced/complex searches to meet campaign-audience criteria and populate lists. This should also include suggesting ways to improve list quality and highlight opportunities to segment lists.
  • Produce Who Knows Whom reports based on various data points.
  • Liaise with other departments such as Talent, Human Resources, among others, for targeted campaigns and projects (regional, diversity, alumni, veterans, among others).

QUALIFICATIONS:

  • Bachelor’s degree required. 
  • Minimum of six years of professional services experience, with a minimum of four years of CRM experience.
  • Previous experience managing CRM function, specifically with LexisNexis InterAction, required.
  • Previous experience with eMarketing tools such as Vuture and Cvent, as well as HR and financial software will also be considered, but not necessary.
  • Experience with Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Strong Internet research search skills and proficiency with Customer Relationship Software tool InterAction required.
  • Excellent research skills.
  • Ability to manipulate data in common formats such as Excel and .CSV files.
  • Exceptionally detail-oriented.
  • Strong project management skills.
  • Strong analytical and problem-solving skills.
  • Strong written and oral communication skills.
  • Ability to juggle multiple priorities within tight time constraints.
  • Ability to complete daily tasks while working on long term projects.
  • Ability to define goals and follow through to achieve results.
  • Ability to work effectively independently and in a team.
  • Ability to handle a number of responsibilities simultaneously, to field conflicting priorities, to manage and meet multiple deadlines with minimal supervision, and to be a self-starter.
  • Flexibility to work additional hours, as necessary.
  • Ability to both adhere to existing process and suggest improvements to maintain a highly efficient operational workflow.

Submit Application

Desktop Engineer Information Technology 1 Opening
Washington, DC

Job Number: 1163

The Information Technology Department of Arnold & Porter has an opening for a Desktop Engineer in either the Tallahassee or Washington, DC office. The Engineer is responsible for all aspects of the user computing environment.  As part of the desktop engineering team, this engineer is responsible for building, delivery, and maintenance of stable, high performing, and secure desktop images that provide excellent user experiences.  This engineer also is responsible for the support of all Firm’s desktop applications, integrations, and the efficient delivery and updates of these applications.  This position will report to the Director of Enterprise Applications. 

Responsibilities include but are not limited to:

  • Continuously improves user desktop experiences through OS and application optimizations, automation, and streamlined processes.
  • Evaluates, deploys, and supports all Firm desktop applications.
  • Develops seamless integrations among desktop applications.
  • Performs routine software updates to enhance functionalities and security.
  • Troubleshoots and resolves escalated desktop application and OS issues.
  • Builds hardware agnostic image for desktop and laptop computers.
  • Creates custom group policies and PowerShell scripts for workstations.
  • Manages application package creations, and deliveries through SCCM.
  • Maintains workstation security using various technologies such as endpoint protection software, data encryptions, application whitelisting, and others.
  • Evaluates and recommends desktop, laptop hardware and peripherals.
  • Performs desktop rollouts and data migrations using OSD task sequences and USMT.
  • Creates documentation on system designs, procedures, and processes.

QUALIFICATIONS: 

  • Bachelor’s degree in Computer Science or related disciplines. Equivalent experience will be considered.<
  • Minimum of seven years of experience in desktop engineering, application support, and supporting operating systems in a Microsoft Windows enterprise environment.
  • Minimum of five years of experience in customer support experience supporting a diverse customer base including C-level executives.
  • Microsoft certifications highly preferred.
  • Expert knowledge in customizing Windows 7, Windows 10, and image creation.
  • In-depth knowledge of Active Directory, Group Policy Objects, and PowerShell .
  • Advanced knowledge with user profile, folder redirection, and Windows registry.
  • Expert knowledge of  Microsoft Office application customizations, and add-ins.
  • Experience with SCCM, packaging and application deployment in multiple offices.
  • In-depth knowledge working with browsers (IE, Chrome, Firefox) customizations, security settings, policies, and plug-in.
  • Experience in legal specific applications a plus – FileSite, Workshare, Payne Form Assistant, Numbering, IntApp, IPro, Litigation Support Software, and others.
  • Working experience in large scale deployment using technologies including, SCCM task sequences, OSD, USMT, MDT, WDS,App-V and others.
  • Extensive knowledge in information security including, Sophos/CM endpoint protections, Bitlocker, MBAM, Bit9, Zscaler, Windows security policies, digital certificates, file permission, AD security or other similar products.
  • Familiarity with VMWare, virtual machines, and Citrix XenApp, and XenDesktop.
  • Knowledge of general application architectures and SQL a plus.
  • Solid understanding of networking concepts including, TCP/IP, DNS, firewalls, VPN, load balancing, DHCP, VPN, and PXI Boot.
  • Proven strong analytical and troubleshooting skills.
  • Strong customer service skills and customer driven minded.
  • Detail oriented and have sense of urgency.
  • Highly motivated self-starter with ability to work effectively, and independently with minimal supervision.
  • Innovative and creative thinker.
  • Ability to communicate clearly, and concisely, both verbally and in writing.
  • Possess strong sense of achievement and willingness to contribute to a dynamic team environment.
  • Ability to work after-hours or weekends as needed.
  • Ability to effectively present information, and work with users at all levels in the Firm.
  • Ability to work additional hours as needed.

Submit Application

Document Review Specialist Records Department 1 Opening
Washington, DC

Job Number: 1131

The Records Department of Arnold & Porter has an opening for a Document Review Specialist in the Washington, DC office. The Document Review Specialist is responsible for the review and organization of documents before they are scanned into the Firm's records management and document management systems. Responsibilities include but are not limited to: Coordinating and organizing material for destruction under the guidelines of the Firm's records retention policy; ensuring the data entry of the Firm's records management system is updated timely and meets the retention schedule; collaborating with attorneys and other legal staff with regards to material that should be maintained in hard copy form and/or destroyed; monitoring the firm-wide retention schedules for both physical and electronic files; coordinating the return of appropriate client files to clients upon their request; and assisting with the retrieval of physical files from off-site storage and assisting with updating the Firm's records management system as needed.

QUALIFICATIONS:

  • A minimum of two years' records management and/or legal assistant experience.
  • Ability to type 30 words per minute.
  • Basic knowledge of scanning equipment.
  • Demonstration of strong oral and written communication skills as well as strong organizational skills.
  • Ability to interact professionally with all levels of the firm.
  • Ability to maintain confidentiality and be committed to providing excellent customer service.
  • Experience with Records Management software, a plus.
  • Ability to work additional hours as necessary.
  • Ability to lift up to 40 pounds.

Submit Application

Electronic Billing Coordinator Finance & Accounting 1 Opening
Washington, DC

Job Number: 1157

The Finance & Accounting Department of Arnold & Porter has an opening for an Electronic Billing Coordinator in the Washington, DC office. The Coordinator is responsible for the overall management of the Firm’s electronic billing (eBilling) systems and providing support to the attorneys and client account managers as related to the successful submission of all electronic billing.  Additional responsibilities include: Transitioning clients to electronic billing; submitting all timekeepers and rates to each client and/or eBilling vendor site; reporting on the status of all eBills for the Firm using the eBillingHub reports feature and assisting with monthly billing as needed.

  • Specialized Billing or eBilling experience in a law firm or other professional services organization preferred.
  • Proficiency in Aderant or Elite billing software preferred.
  • Four-year college degree in Accounting, Finance or Business discipline or equivalent experience.
  • High level of business acumen and ability to multi-task.
  • Strong oral and written communication skills.
  • Ability to assess pertinent information, anticipate issues and outcomes, and make effective decisions.
  • Talent for delivering client service through teamwork.
  • Ability to exchange information and to present ideas, report facts and other information clearly and concisely.
  • Strong initiative to proactively increase value to the position.
  • Strong organizational skills and ability to manage large amounts of data.
  • Ability to organize time, prioritize workload effectively, and work independently.
  • Reliability, dependability, and strong motivation to respond to requests quickly.
  • Flexibility to work additional hours as necessary.

Submit Application

Lead Network Engineer Information Technology 1 Opening
Washington, DC

Job Number: 1182

The Information Technology Department of Arnold & Porter has an opening for a Lead Network Engineer in either the Tallahassee or Washington, DC office. The Lead Network Engineer provides technical and thought leadership, network design, administration and support in the engineering, design and operations of voice, collaboration, data and wireless communications solutions for implementation of the Firm’s network.  The candidate should have a strong technical background in routing protocols, network design and architecture, Cisco hardware and software implementation, as well as expertise with Cisco Unified Communications Manager (CUCM). The role of network lead will be expected to produce network implementation and migration plans. Must be able to design, test and support network components in various stages of deployment. The position requires the candidate to be able to produce and review technical documentation.

QUALIFICATIONS: 

  • College degree preferred; equivalent experience will be considered.
  • A minimum of seven years of experience in providing networking support in a Global Cisco network and voice environment.
  • Previous employment in legal information technology is desired, but not required.

    CCNA and/or CCNP certification, as well as demonstrated experience with VPN, QoS, BGP, EIGRP and TCP/IP concepts in general. CCIE is an added plus but not required.
  • Demonstrated knowledge and experience configuring and supporting a Cisco CUCM environment that uses SIP, UCCX, CUAC and Presence.
  • Experience with MPLS mesh and Cisco ASA firewalls is preferred. Experience with Palo Alto firewalls is a plus.
  • Experience with Nexus IOS, CAT 4500 series and 9000 Series switching.
  • Ability to work in a high energy, fast paced and ever changing environment.
  • Ability to multitask.
  • Ability to communicate effectively in English.
  • Ability to communicate complex technical information to a non-technical audience.
  • Effectively oral and written communication.
  • Ability to identify the appropriate method of communication.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to identify practical solutions to complex problems which may require the introduction of new technology, refinements to existing technology solutions or manual processes.
  • Strong problem solving skills required.
  • Ability to analyze technical problems to insure proper resolution.
  • Must be able to manage multiple demands simultaneously by addressing priorities to insure all deadlines are met.

Submit Application

Legal Resource Assistant Secretarial
Washington, DC

Job Number: 1086

Arnold & Porter has Legal Resource Assistant openings in the Washington, DC office.  The Legal Resource Assistants will assist attorneys and other legal personnel with administrative, organizational and research work in a team-oriented and collaborative environment. 

Responsibilities include the following:  Preparing, editing, and proofreading legal documents; assisting with trial preparation including organizing trial exhibits, notebooks, charts, graphs, and other visual aids; managing calendars and schedules by coordinating meetings, conference calls, and appointments; entering and processing expenses and invoices; coordinating and scheduling attorney travel; maintaining an awareness of attorneys' caseloads and statuses; establishing and maintaining attorneys' files; working with Excel and PowerPoint for a variety of assignments; and performing other duties as assigned.

Applicants should submit their resume and cover letter.

Qualifications

  • A minimum of a high school diploma, with a bachelors or two-year degree preferred.
  • Excellent organizational and communications skills, both oral and written.
  • Strong skills in MSWord, Excel and PowerPoint, Outlook, various databases and Internet research skills.
  • Ability to handle a variety of tasks simultaneously.
  • Ability to prioritize and manage time appropriately.
  • A proficiency with standard office procedures working in a team/collaborative environment.
  • Ability to work a schedule from 10:30 am-7:00 pm Monday through Friday.
  • Flexibility to work additional hours, as necessary.

Submit Application

Manager of Application Development 1 Opening
Washington, DC Tallahassee Operations Center

Job Number: 926

The Information Technology Department of Arnold & Porter has an opening for a Manager of Application Development in either the Tallahassee or Washington, DC office. The Manager will lead a team of application developers and business analysts in a high-pace environment.  This role is responsible for the design, development, testing, implementation, and support of in-house custom applications that align with the needs of the various business units of the Firm. The Manager develops and implements policies and procedures to ensure that solutions are delivered with a high degree of quality and in a timely manner via a consistent approach.

RESPONSIBILITIES

  • Manage a team of application developers responsible for designing, developing, testing, documentation, delivery, and support of in-house developed applications that include, but not limited to, Intranet, Extranet, web applications, SharePoint applications, and mobile applications.
  • Manage a team of business analysts who work closely with the departmental heads and end users to gather requirements, workflows; and accurately define functional and technical requirements of the users for their application needs.
  • Responsible for development, maintenance and enforcement of coding standards and conventions, change and source control, best practices, technical documentation, and deployment methods.
  • Responsible for establishing and managing compliance of a structured software development life cycle methodology (SDLC) tailored to the firm’s needs.
  • Review and assess existing application effectiveness and efficiency, and embrace continuous improvement of applications.
  • Collaborate and coordinate with business units and other IT team managers for scheduling new deployments, upgrades and patches to ensure proper communication and least disruptive to the business.
  • Establish and maintain a code review practice of technical designs and development code to ensure quality releases into production.
  • Develop relationships with vendors and manage contract and consulting development resources when required.
  • Conduct research on emerging technologies to ensure that the most effective development applications tools and methodologies are adopted.
  • Implement, champion, and ensure compliance with project management and solution delivery processes which produce on-budget, on-schedule, and to quality expectations.
  • Provide leadership and mentoring to staff including development of training, development plans and performance management.
  • Performs other duties as needed or assigned.

QUALIFICATIONS

  • Minimum of five years of supervisory experience of application development team.
  • Minimum of ten years of experience in application design and coding as a software developer/Architect.
  • Minimum of three years of experience in project and program management.
  • Four-year college or advanced degree preferred in Information Technology or related disciplines, comparable experience considered.
  • Hand-on experience in SharePoint development, Windows programming, web development, and mobile application development a plus.
  • Experience in .Net Programming, C#, Web Forms, MVC, Java, JQuery, Json, JavaScript, HTML5, Bootstraps, Web API, Visual Studio, TFS, Knock-out, Angular JS, Object-C, Android SDK.
  • Demonstrated experience with SDLC (Agile methodology).
  • Familiarity with various software packages used by law firms, including FileSite, IntApp Open, Microsoft SharePoint, and accounting systems such as Elite and Aderant; HRIS systems such as Ultipro and Epicor.
  • Familiarity with business analysis and user case analysis.
  • Knowledge with Microsoft SQL related technologies - SSIS, SSRS, Stored Procedures, T-SQL, Master Data, Data warehousing, BI.
  • Solid understanding of IP networking, IT infrastructure, Active Directory, Information Security, IIS.
  • Detail oriented and have sense of urgency.
  • Must have in-depth abilities in leading software development and solution delivery.
  • Possess project management skills, PMP certification a plus.
  • Innovative and creative thinker.
  • Excellent communication skills a must.
  • Demonstrated team leadership skills, great team player, ability to set goals and motivate the team to meet them.
  • Ability to work after-hours or weekends on occasions as needed.
  • Ability to effectively present information, and work with users at all levels in the Firm.

Submit Application

Manager of Diversity & Inclusion Talent Development 1 Opening
Washington, DC

Job Number: 1175

The Talent Department of Arnold & Porter has an opening for a Manager of Diversity & Inclusion in the Washington, DC or New York office. The Manager of Diversity & Inclusion will have a Firm-wide presence, working closely with the Director of Diversity & Inclusion, the Diversity & Inclusion Committee, Talent Development, Human Resources, other attorney committees and senior administrative managers to ensure effective implementation of the Firm's diversity and inclusion objectives and strategies including talent acquisition, learning development, retention and engagement.

The Manager is responsible for working with the Diversity & Inclusion Director, Talent Development Department  and Human Resources Department to implement initiatives and projects designed to attract, develop and retain top talent from diverse backgrounds, experiences and perspectives.  The Manger embraces the work of diversity and inclusion and recognizes its value as an organizational practice.  The Manager works with the Diversity & Inclusion Director and Specialist, Talent Development and Human Resources to implement training curriculum, conferences, programs, events, target organizations, and set priorities for relationships resulting in maximum business benefits.

Qualifications:

  • A bachelor’s degree required. Master’s or JD degree preferred.
  • A minimum of five (5) years of managerial experience with a minimum of two (2) years of experience in a law firm, professional services or corporate environment.
  • A minimum of two (2) years of experience in a diversity and inclusion role within a law firm, professional services or corporate environment.
  • Experience in developing and implementing innovative D&I strategies. 
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access), viDesktop, and HTML are preferred.
  • Demonstrated knowledge and understanding of the diversity and inclusion industry.
  • Highly developed project management skills.
  • Ability to multitask and prioritize projects.
  • Experience with event planning.
  • Exceptional judgment, flexibility and professionalism and ability to lead effectively while being a team player.
  • Professional presence, strong interpersonal, management and problem solving skills. 
  • Excellent oral and written communication skills.
  • Strong organizational and presentation skills, initiative and attention to detail.

Submit Application

Media Relations Specialist Marketing 1 Opening
Washington, DC

Job Number: 1113

The Marketing Department of Arnold & Porter has an opening for a Media Relations Specialist in the Washington, DC office.  The Specialist is largely responsible for overseeing the directory submission process (including Chambers, Legal 500) and other marketing surveys for editorial publication in legal and business trades. In addition, the Specialist will work closely with others on the Media/PR team to implement other profile raising efforts and initiatives designed to present a positive public image for Arnold & Porter.  Efforts may include aiding in the support of the Firm’s national and regional media needs to increase the visibility in target markets; maintaining currency of news and recognition items on the website, intranet, and social media; assessing viability of new surveys and pay to play opportunities; drafting and editing written content for a variety of outlets; and special projects as assigned. 

Responsibilities include but are not limited to:

  • Serves as internal and external POC for all directories/surveys/submissions (with the exception of annual firmwide surveys such as ALM).

    o Insures timely completion and submission of all relevant submissions and related references. 

    o Oversees logistics and scheduling for research interviews between attorneys and directory publishers.

    o Manages and distributes Directory/Survey/Submissions calendar.

    o Produces annual comparison reports of results and rankings.

    o Notifies attorneys of rankings and accolades.

    o Manages Chambers and Legal500 annual online bios and relevant update.

    o Works with Business Development Managers to create, finalize, and keep current all Chambers practice profiles.
  • Develops and maintains an online repository for reference in preparing future submissions.

    o Fulfills individual, practice, and Firm requests for historical data.
  • Secures annual directly listing agreements and prepares updates to all related profile pages and other similar listings.
  • Manages PR-related vendors including Meltwater, Cision, etc. and understands and uses each tools’ functionality.
  • Researches and drafts news and collateral materials as assigned, including write-ups/successes for the website.
  • Works with PR/Media team on attorney awards and nominations process including drafting, editing, and submitting nominations. 

    o Maintains repository of awards and honorees for future reference.
  • Works with Marketing Communications team to post appropriate rankings and accolades to website, intranet, and social media channels.
  • Manages and creates all media lists for news distribution.
  • Manages scheduling and logistics for Firm photographer in DC for attorney bio photos.
  • Handles logistics and assists with preparation for on-site filming and photo shoots.
  • Maintains an active knowledge of industry trends and best practices to aid in the department’s marketing communications efforts.
  • Attends relevant Legal Marketing and PR events to further knowledge and relationships.

QUALIFICATIONS:

  • Bachelor’s degree, preferably in marketing, communications, or journalism.
  • Minimum of five years of experience in marketing and/or public relations; strong emphasis on writing, editing, and project management.
  • Law firm or professional services firm experience preferred.
  • Experience with, working knowledge of legal directories. highly desired.
  • Proficient in a range of computer software including Microsoft Office (Word, Excel and PowerPoint).  Comfortable using a variety of proprietary marketing databases.
  • Strong communications skills, both oral and written.
  • Proficiency in handling several time-sensitive and subject sensitive projects simultaneously.
  • Ability to work under the pressure of deadlines.
  • Strong organizational and planning skills.
  • Attention to detail and accuracy in completing projects is paramount.
  • Detail oriented with dedication to follow up.
  • Ability to work under pressure and handle changing deadlines.
  • Flexibility for occasional travel and work after hours.

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Patent Law Clerk Legal Support Services 1 Opening
Washington, DC

Job Number: 1070

Arnold & Porter has an opening for a Patent Law Clerk in the Washington, DC office.  The Patent Law Clerk will be directly supervised by an attorney and get individualized patent law training.  Ideal candidates will be organized; detail-oriented; and able to follow up on instructions independently.  Responsibilities include: preparing and filing new patent applications and other patent prosecution documents; conducting client technology and patent portfolio assessments; supporting business development;  managing large domestic and foreign dockets and other duties as assigned.

Candidates should have an advanced degree, preferably a Ph.D., and significant graduate level experience.  Training in the fields of immunology (preferably with a focus on antibodies), biochemistry, molecular biology, biomedical engineering, or related fields are preferred though candidates having experience in other biological science fields also will be considered.  Research experience in antibody development and characterization, RNA silencing, genome editing, microbiomes, or quantitative genetics is desirable.  Successful candidates will have excellent academic credentials and strong verbal and written communication skills.   The ideal candidate will have passed the Patent Bar.  Law school or prior legal training or enrollment in law school is not required.  Benefits include a competitive salary and a tuition reimbursement program when applicable.  Please include a cover letter,  resume, school transcripts (please include each school), and writing sample with your online application.

Submit Application

Patent Law Clerk (Plant) Legal Support Services 1 Opening
Washington, DC

Job Number: 1077

Arnold & Porter has an opening for a Patent Law Clerk in the Washington, D.C. office.  The Patent Law Clerk will be directly supervised by an attorney and get individualized patent law training.  Ideal candidates will be organized; detail-oriented; and able to follow up on instructions independently.  Responsibilities include: preparing and filing new patent applications and other patent prosecution documents; conducting client technology and patent portfolio assessments; supporting business development;  managing large domestic and foreign dockets and other duties as assigned.

Candidates should have an advanced degree, preferably a Ph.D., and significant graduate level experience.  Training in the fields of plant biology, genetics, microbiology or entomology are preferred though candidates having experience in other biological science fields also will be considered.  Research experience in RNA silencing, genome editing, microbiomes, or quantitative genetics is desirable.  Successful candidates will have excellent academic credentials and strong verbal and written communication skills.   The ideal candidate will have passed the Patent Bar.  Law school or prior legal training or enrollment in law school is not required.  Benefits include a competitive salary and a tuition reimbursement program when applicable.  Please include a cover letter,  resume, school transcripts (please include each school), and writing sample with your online application.

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Policy Specialist Legal Support Services 1 Opening
Washington, DC

Job Number: 1189

Arnold & Porter  is seeking a Policy Specialist for the Legislative and Public Policy Practice Group in the Washington, DC office.

With approximately 20 professionals in Washington and California, the Legislative and Public Policy Practice Group advocates for clients before the United States Congress and the departments and agencies of the Executive branch.  Professionals in this group include political appointees in recent Presidential administrations and a bipartisan group of Congressional staff alumni.  

The Legislative and Public Policy Practice Group is Chambers-rated and was recently cited by Bloomberg Government as one of the top three legislative practices at a national law firm.  The Legislative and Public Policy Practice Group works in a high-energy, fast-paced environment that rewards initiative and teamwork in the pursuit of quality client service.
The primary focus of the group is on Congressional and regulatory advocacy on topics including: healthcare, insurance, energy, tax, financial services, telecommunications, trade, transportation, education, and congressional investigations.  Clients include globally recognized brands, Fortune 500 companies, innovative start-ups, leading associations, healthcare systems, educational institutions, units of local government, foreign governments, and coalitions.

Qualified candidates for this position will have a minimum of one year of experience working in federal legislative and public policy roles.  Relevant experience might include staff work in Congress, for a corporation or association in general government affairs.  Ideal candidates will likely have relevant substantive experience in one or more of the following policy sectors: financial services, trade, insurance, tax, environment and technology.  All applicants should have a four-year degree, excellent academic credentials and references.   

Please submit a cover letter, resume, transcripts and a brief writing sample.

Practice Management Coordinator Marketing 1 Opening
Washington, DC

Job Number: 1153

The Practice Management Department of Arnold & Porter has an opening for a Practice Management Coordinator in the New York or DC office supporting the Transactional Practice Groups. The Coordinator is responsible for providing a combination of technical, analytical and administrative support to the Practice Management Team and the Chief Talent Officer.

Responsibilities include, but are not limited to:

  • Supporting the Practice Management Team in assisting Firm and Practice Group Leadership in business planning and analysis, report preparations, meetings and communications and implementation of practice and Firm initiatives.
  • Centralizing the Practice Management internal communications, including developing substantive internal team meeting agendas and executing PM-specific events.
  • Managing Practice Management shared document workspace, including reporting, budgets and expenses, ad hoc projects, etc. 
  • Assisting in the coordination of practice group meetings and presentations.
  • Providing periodic support and data to Business Development.
  • Identifying and coordinating training opportunities for the PM Team on internal and external tools, processes and technology.
  • Assisting with modification and roll-out of Practice Management-specific tools, including online reporting and matter management applications.
  • Partnering with peer departments (Business Development, Talent Development, Finance & Accounting, Marketing, etc.) and coordinating on behalf of PM.
  • Acting as a first point of contact to the Practice Management team, which includes monitoring the team inbox and responding to and relaying requests as appropriate.
  • Managing special projects, both internally and with peer departments, as requested. 
  • Performing a variety of administrative tasks and providing general support as assigned.
  • Reviewing and analyzing data, including issue-spotting and confirming report accuracy.
  • Assisting with ad hoc projects concerning practice group performance at the request of the Firm and Practice Leadership and Practice Managers.

Qualifications:

  • Bachelor’s degree required preferably in Business, Economics, Finance, or Accounting.
  • Minimum of two years of experience in a law firm, professional services or corporate environment (Practice Management, Business Development, Talent Development, Financial Services, or Accounting experience a plus).
  • High proficiency in Microsoft Office (Word, Excel, PowerPoint) required.
  • Demonstrates strategic focus and self-motivation.
  • Ability to work independently as well as on a team and has the ability to collaborate effectively across administrative departments and practice areas in all offices.
  • Ability to build relationships and gain the trust of the attorneys and other administrative staff members.
  • Ability to clearly and effectively communicate, in oral and written form, with people at all levels within the Firm.
  • Exhibit superior attention to detail and pride in high quality deliverables.
  • Must possess financial, analytical and project management skills.
  • Must possess good judgment and decision making skills.
  • Must have the ability to multi-task and prioritize in a fast-paced environment.
  • Strong interpersonal skills, service mentality and sensitivity to confidential information.

Submit Application

Project Legal Assistant Legal Support Services 1 Opening
Washington, DC

Job Number: 1009

The Practice Support Services Department of Arnold & Porter has an opening for a Project Legal Assistant in the Washington, DC office. Applicants should submit their resume, cover letter, school transcript and a short writing sample.   

Project Legal Assistants assist our legal staff in preparing for depositions, due diligence investigations, pre and post-closing transactional work, document productions, and hearings and trials. Under the appropriate supervision and reporting to the Legal Assistant Manager, the qualified candidate will effectively support attorneys and senior legal assistants on a wide range of legal tasks from case inception through case closure.

Essential responsibilities include but are not limited to:

  • Assists with assembly of exhibits and appendices for court papers, depositions, and trials.
  • Organizes paper and electronic documents for use in depositions or trials.
  • Maintains, indexes and organizes case files and workrooms.
  • Indexes and organizes files for off-site storage.
  • Assists with document collection, review and production.
  • Prepares for and attends depositions, hearings, trials and arbitrations as directed.
  • Files and obtains documents at various courts and agencies.
  • Utilizes legal research software.
  • Supports attorneys and legal assistants in transactional closings.
  • Schedules lien searches and filings.
  • Prepares closing sets.
  • Files and obtains documents at various courts and agencies.
  • Organizes and schedules diligence materials.
  • Updates minute books and summaries of officers and directors.
  • Prepares audit letter responses.
  • Conducts research using various resources including databases and the internet.
  • Assists with department projects as needed and performs other work-related duties as assigned.

QUALIFICATIONS:

  • A minimum of a high school diploma, with a bachelor’s degree strongly preferred.
  • Excellent academic record.
  • Superior organizational skills with the ability to prioritize and manage a large workload efficiently and effectively.
  • Highly detail-oriented, including the ability to assess and respond to underlying detail issues and implications.
  • Excellent written and oral communication skills.
  • Exceptional interpersonal skills, a commitment to professionalism, integrity, and collegiality.
  • Proven ability to multi-task and set priorities while meeting deadlines in a fast-paced environment.
  • Exceptional problem solving skills, critical thinking abilities and the ability to work well under pressure.
  • Flexibility to work overtime as necessary, including nights and weekends and travel, as necessary.

Submit Application

Senior Policy Specialist Legal Support Services 1 Opening
Washington, DC

Job Number: 1190

Arnold & Porter is seeking a Senior Policy Specialist for the Legislative and Public Policy Practice Group in the Washington, DC office.

With approximately 20 professionals in Washington and California, the Legislative and Public Policy Practice Group advocates for clients before the United States Congress and the departments and agencies of the Executive branch.  Professionals in this group include political appointees in recent Presidential administrations and a bipartisan group of Congressional staff alumni.  

The Legislative and Public Policy Practice Group is Chambers-rated and was recently cited by Bloomberg Government as one of the top three legislative practices at a national law firm.  The Legislative and Public Policy Practice Group works in a high-energy, fast-paced environment that rewards initiative and teamwork in the pursuit of quality client service.
The primary focus of the group is on Congressional and regulatory advocacy on topics including: healthcare, insurance, energy, tax, financial services, telecommunications, trade, transportation, education, and congressional investigations.  Clients include globally recognized brands, Fortune 500 companies, innovative start-ups, leading associations, healthcare systems, educational institutions, units of local government, foreign governments, and coalitions.

Qualified candidates for this position will have a minimum of three years of experience working in federal legislative and public policy roles.  Relevant experience might include staff work in Congress, for a corporation or association in general government affairs.  Ideal candidates will likely have relevant substantive experience in one or more of the following policy sectors: financial services, trade, insurance, tax, environment and technology.  All applicants should have a four-year degree, excellent academic credentials and references.   

Please submit a cover letter, resume, transcripts and a brief writing sample.

Submit Application

Service Desk Analyst Information Technology 4 Openings
Washington, DC

Job Number: 1130

The Information Technology Department of Arnold & Porter has mulitple openings for Service Desk Analysts in the Washington, DC office. The Service Desk Analyst is responsible for providing exceptional customer service and support to the Firm and clients of the Firm.  Responsibilities include: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations; exhibiting ownership and timely resolution of all incident tickets and change orders; interacting directly with other IT groups to determine the proper remediation for an issue; setting-up and quality assurance testing of new hardware and software for existing and new end-users in the Firm and other duties as assigned. 

Service Desk Analyst Hours

10:00 AM to 6:30 PM, Monday through Friday

1:30 PM to 10:00 PM, Monday through Friday

11:00 AM to 11:00 PM, Saturday & Sunday and 2:00 PM to 9:45 PM, Monday & Tuesday

10:15 AM to 7:00 PM, Thursday & Friday and 8:00 AM to 7:00 PM Saturday & Sunday

QUALIFICATIONS:

  • Minimum of four years of experience in end-user support.
  • Two-year college degree preferred.  Equivalent experience will be considered.
  • Strong communication and interpersonal skills.
  • Experience implementing, maintaining and supporting Windows operating systems and Microsoft Office applications.
  • Technical experience configuring and supporting workstations, laptops, printers, and related equipment.
  • Flexibility to work additional shifts as needed.

Submit Application

Website & Digital Media Manager Marketing 1 Opening
Washington, DC

Job Number: 1180

The Marketing Department of Arnold & Porter has an opening for a Website & Digital Media Manager in the Washington, DC office.  The Manager will fulfill a trendspotting function, understand changes in the digital marketplace and implement strategies that raise the bar and position the Firm as a digital marketing leader in the marketplace. The Manager will manage and support the development of marketing operations tools and systems that meet the big-picture needs of the Firm. This position oversees the spectrum of digital marketing systems, including the Firm's website, micro-sites, blogs, email marketing, social media, online video, accessibility, SEO, and analytics. This role will understand and implement best practices across the Firm’s digital assets, social media, and other brand and marketing systems and proactively monitor them for improvement.

Responsibilities include but are not limited to:

  • Manage the ongoing development needs of the Firm’s website, including a focus on user experience and user interface design.
  • Ensure proper functionality of the Firm’s marketing technology platforms, including but not limited to public websites and microsites, blogs, social networking platforms, email marketing, and related electronic templates.
  • Manage the maintenance and integrations required for the website, social media initiatives, search engine optimization tools, Google analytics, and other related systems.
  • Collaborate in pursuit of producing innovative and cost-effective digital media solutions and advise on best digital practices.
  • Responsible for the supervision of at least one other staffer. Also serves as the primary liaison with external website and digital media vendors and internal IT support staff.
  • Provide user training and support and creation of manuals and functional documentation for website technology platforms.
  • Establish priorities and recommend additional resources and tools to support website planning and execution.
  • Ensure functionality and data flow are working optimally between integrated systems.
  • Perform other tasks as assigned.

Qualifications:

  • A minimum of seven (7) years of experience working in a similar role. Experience working in a professional services organization preferred.
  • Bachelor's degree required or equivalent experience.
  • Prior experience working within a digital marketing landscape and in seeking out new technologies to help drive business in a competitive marketplace.
  • Strong leadership skills and ability to exercise good business judgment, diplomacy, and discretion in complex situations. Ability to interact with people in a manner that shows sensitivity, tact, and professionalism.
  • Able to translate technology ‘language’ to non-technology savvy people and have the ability to train others in the marketing/business development department on technology needed to support the department.
  • Must be highly motivated, a self-starter who is able to manage multiple projects simultaneously and successfully, many with tight deadlines.
  • Able to work with all levels of Firm management and as part of a team.
  • Ability to solve complex problems and adjust and adapt quickly to changing situations.
  • Ability to lead meetings, teams, and work groups to encourage participation, mutual trust, respect, and cooperation among participants; ability to coordinate the activities or tasks of people and/or groups.
  • Ability to manage conflicts and tensions that arise.

Submit Application

Arnold & Porter is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), age, marital status, sexual orientation, gender, gender identity, gender expression, transgender, disability, medical condition, family leave status, citizenship status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. To achieve our goal of equal opportunity, Arnold & Porter maintains an affirmative action plan through which it makes good faith efforts to recruit, hire and advance in employment qualified minorities, females, individuals with disabilities and protected veterans. If you would like more information about your EEO rights as an applicant under the law, please click EEO is the LAW and the Supplement poster.

Arnold & Porter is an EO Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity.